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LG Mobile Refrigerator
2021
Awards
Product-Service Integrated Design
Description
This project explored how to redefine kitchen and cooking experiences for Millennials and Gen Z through user research-based design. The Mobile Refrigerator, in particular, was designed to respond to the growing user experiences on the hyper-connected digital service, enabling working parents to receive freshly delivered ingredients and cook with ease. This solution highlights how user-centered research can transform fragmented kitchen experiences into seamless, meaningful interactions.
Over the course of three months, we conducted in-depth field studies with four user types and observed their cooking behaviors. From these insights, we mapped a nine-stage user journey of the cooking experience and identified pain points in preparing fresh ingredients due to work commitments. Based on this research, I proposed two product concepts: a Mobile Refrigerator and a Smart Trolley.
Project
Premium kitchen experience innovation for emerging MZ generation
Client
LG Electronics

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